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Hospital booking service

Softarex helps hospitals and patients simplify the procedure for making an appointment.

The Challenge

  • The main idea was not only to create an application for booking an appointment, thanks to which patients could sign up for a reception and book a certain service, but also to implement an ACL system that would give different levels of access for patients and doctors. Using the app, the patient is able to select the most convenient appointment and the service he wants, and the doctor can decide if it’s necessary or not.

Value Delivered

What was achieved:

  • the waiting time was significantly reduced;
  • it became much easier to make an appointment;
  • thanks to the Date Confirmation function, less appointments were missed;
  • thus, hospitals will not encounter unrealized consultation anymore;
  • the number of hospital requests has increased as hospitals have become more organized.

The Solution

The application is based on the concept that a patient can ask the hospital for certain services. While requiring a service, a patient enters personal information and then are placed on a waiting list. Then an operator performs a service assignment which involves assigning this patient to the requested service. Booking is based on the Events Calendar schedule. Each service must have a booking slot based on a set of properties so that operators can assign each patient to a specific slot. The key features that were implemented during the development:

  • ACL - a control list that determines who can access a specific object;
  • Dictionary - after registration in the system the patient will have an access to the dictionary that describes all the services and procedures;

Project Results

With a help of value-based healthcare authoring tool for chronic disease management and the mobile application users can easily manage their disease activity to improve the health outcome in a cost-effective manner. As chronic disease management program patients, application users have access to the following functionality:

  • review of their personalized care program, clinical and laboratory results, upcoming labs, clinic visits, scheduled home care, and procedures;
  • update their current disease activity state and quality of life and work productivity;
  • ability to place a call for an appointment or to apply for hospitals for getting the directions to clinics online.


The application for hospitals


Java, Hibernate, JSF, Primefaces, Spring Security, HL7, Oracle

Hospital booking service
Hospital booking service
Hospital booking service

The customer

Our customer is a computer software company that specializes in the development of a health care solution. Since the competition in the market is very high, the company is trying to be flexible and produce only high-quality solutions for the Healthcare sector.

Business need

The problem of many hospitals was that patients had to stand in lines and wait for their turn for a long time when the doctor will prescribe certain treatment. But there is more to come. To get the treatment they had to make another appointment and to wait again. It wasn’t convenient at all. Therefore, the decision to create a solution for recording at the reception was quite logical and justified. That is how Hospital Booking Service — registration system for automatisation of the appointment making process — was born.

What our customers say

  • We hired Softarex Technologies, Inc. for a large, complex development project. They did an excellent job. The project was done on time and on budget. We continue to work them on new projects.

    Kevin Woodward, ReadyTech Corporation President
  • Softarex Technologies, Inc. deliver “what” they promise “when” they say they are going to complete a job and that is a great thing. Most business people “over promise” to get your money, and then they “under perform”. I appreciate your great work and professionalism. You have earned my trust! Keep doing what you are doing and you will build your business with great success.

    Marc R. Bakerman, President and Founder of The Child I.D. Program, Inc.
  • We’ve been working with Softarex Technologies, Inc. team for over two years. These guys have brought us from the Stone Age to the Digital Age. Their team has developed the state-of-the-art billing and information management software for SYBE as well as web-based Clinic Management Software for SYBE’s clients. Both solutions are at the cutting edge, meeting all the requirements and standards: ANSI 835, 837; Meaningful Use; HIPAA, HL 7 and ODBS compliant; ICD 10 Diagnostics, CPT/HCPCS, NDC numbers; CMS-1500 claims, etc.

    Steven Garret, President of SYBE Medical Management
  • We hired Softarex Technologies, Inc. for a large, complex development project. They did an excellent job. The project was done on time and on budget. We continue to work them on new projects.

    Kevin Woodward, ReadyTech Corporation President