FINMATEX: AI-Powered Fintech Platform FINMATEX: AI-Powered Fintech Platform
In the age of digital technology, face-to-face customer service is losing its importance. And the banking industry is no exception. Today's customers prefer to manage their finances on the go rather than waste time in long lines in bank branches. They value their time and need easy-to-use banking solutions that would match their lifestyle. To meet the needs of tech-savvy customers, financial institutions are going digital, making customer service available 24/7 from the comfort of one's personal device.
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Living paycheck to paycheck is quite common these days. And it's not just about overspending. Unpredictable income, low wages, and high costs for health care, utilities, insurance, and education are the reasons you can suddenly find yourself living on the edge financially through no fault of your own. Even people with high income tend to spend the entire paycheck without squirreling any money away for emergencies like medical expenses or unexpected job loss.
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Despite the growing popularity of online trending, many traders, especially beginners, still opt for traditional trading. They appreciate the live communication with brokers and feel more confident and secure because they can always get help and advice from a professional.More experienced traders, on the contrary, prefer online trading because of its lower cost and the possibility to trade 24/7 without additional fees.

FINMATEX: AI-Powered Fintech Platform

Technology domains
Cloud Solutions | Mobile | Big Data and Analytics | AI

FINMATEX Platform

Enter the Era of Bank 4.0 with AI-Based Fintech Solution

At Softarex, we aim to help organizations and businesses make a shift from face-to-face, branch-based customer service to creating a fully digital experience characterized by:

  • Mobility (Bank 3.0 and 4.0)
  • Remote services and consulting (Bank 3.0 and 4.0)
  • 24/7 availability and accessibility of services and consulting (Bank 3.0 and 4.0)
  • Extensive use of Big Data and AI for customer experience analysis (Bank 4.0)
  • Selling of products and services based on customer experience (Bank 4.0)

Meet FINMATEX Platform — a fintech software solution that provides an extensive suite of technologies and ready-made, highly customizable functional modules to build and manage own-branded mobile banking apps.

Bank 3.0
Bank 4.0
Customer service options:
  • Online banking
  • Mobile banking
  • Call center
  • In-branch service
  • Website
Clients' needs are analyzed by Banking consultants:
  • Personal meeting
  • Calls
  • Review of contacts using CRM
Communication channels:
  • Mobile banking with voice assistance
AI-based analysis of client needs using:
  • Chatbot and voice recognition technologies
  • Modeling and Big data
  • AI-driven design of customer experience for personal finances and products
  • AI-based analysis of customer behavior
Sales approach:
  • Advertisement
  • Identification of customer needs
Customer interaction objectives:
  • Banking services
  • Products sales
  • Consulting
  • Accounting services
Sales approach:
  • Identification of customer needs
Customer interaction objectives:
  • Banking services
  • Personal finance management
  • Products sales
  • Consulting
  • Accounting services

FINMATEX Platform is your way to Bank 4.0

FINMATEX Platform is the fastest and the most cost-effective route for your journey from Bank 3.0 to Bank 4.0 full digital transformation.

Costs savings on software development

The platform fee equals the annual salary of 2 Senior software engineers, and the annual maintenance fee is just half of the annual salary of one Senior engineer. This makes FINMATEX Platform a much more cost-effective alternative to hiring an in-house software development team.

Short time to market

The implementation of the FINMATEX Platform takes an average of 3 months if you don't require platform customization.

Saving means earning

Depending on the number of your customers and the size of your organization, with FINMATEX Platform you may annually save up to:

  • $1MM on customer interaction, sales, and consulting expenses,
  • $800K on advertising and new customer acquisition,
  • $1MM on call center and chat customer support.

And in 5 years you will save between $5MM and $10MM, paying only a $500K platform fee.

Platform updates

We release platform updates 4 times a year to keep the FINMATEX Platform functioning at its best for you.

Platform support

FINMATEX Platform team provides comprehensive technical platform support for users within your organization.

Individual approach

The FINMATEX Platform team can customize the platform according to your needs for an additional fee.

YOUR WAY TO BANK 4.0

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    Get in touch with Softarex’s team

    Have questions about your future project? Feel free to contact our team. Fill out the form below, and our consultants will get in touch with you shortly to discuss your desired software.