Face Mask Monitoring System

Business need

Due to the pandemic, wearing masks has become mandatory in many public places, including airports. Airport operators are required to monitor the implementation of this safety measure to prevent the spread of COVID-19. However, continuous monitoring of all visitors and airport workers requires engaging a lot of staff.

For this reason, airports need a smart technological solution that will allow them to monitor compliance with the face mask policy and identify violators without using additional resources.

To meet airport operators’ business needs we’ve developed an AI-powered software solution.


We’ve developed a powerful AI-based video analytics software that enables real-time face mask compliance monitoring. 

The system reviews video streams generated by CCTV cameras, then isolates and organizes images in the frame into two categories: people with face masks on and norm violators. 

In case a violation occurs, the software triggers alerts and sends reminders to the employees about mask-wearing.

To help airport operators minimize contacts between those who abide by COVID-19 mask-wearing and those who don’t, the system builds a roadmap of a violator.


Our customer is an airport operator that needs a software solution for automated mask-wearing abidance monitoring.


Accurate mask recognition. The system had to identify individuals in the crowd, determine if they have a face mask on and whether they wear it correctly;

Quick alerting. The software should analyze the obtained data and send a quick alert in case of a mask-wearing policy violation to trigger quick responsive action.

Value Delivered

What was achieved:

  • With the software in place, there’s no need for engaging additional staff to monitor face mask-wearing abidance;
  • Continuous monitoring helps reduce the number of mask-wearing violations of up to 80%.

Project Results

Using our solution, airport operators can:

  • Hand over the burden of face mask compliance monitoring to the software, therefore, freeing up staff and resources;
  • Correctly identify masks of any types and sizes from different angles, and distinguish them from other objects on the face such as headscarves, glasses, or hats;
  • Get real-time alerts about mask policy violations, be it the absence of a mask or incorrect mask-wearing, and quickly address them;
  • Send smart reminders about mask-wearing;
  • Store all policy violators’ photos in a database.

What our customers say

I lead a non-profit community and in response to the global pandemic around COVID-19, we've been developing a portal to help caregivers and others find emergent guidance and information. This portal is a critical gap-filler and crucial need in these trying times. I reached out to Softarex to help this volunteer effort, and in less than a week they had not only committed to helping us but had a fully ready team and were already making a difference. The development team has been a delight to work with, and we are seeing rapid progress as well as the quality of work. I couldn’t have hoped for a better experience.

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Ken Rubin
Executive Director, BPM+ Health
Anicia Gau
Co-Founder of Waitbusters

I’ve bеen working with Softarex for more than six years and three things were the cornerstones of our cooperation: quality, communication, and accessibility. These guys have always clearly understood all the functional specs I needed and gave me the best translation into the tech specs. All the databases were structured into the utmost flexibility – you can leave all the hardcoded stuff to the ancient times. Definitely 5 stars!

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Daan Hommes, MD, PhD
CEO at DEAR Health, Inc.

We hired Softarex Technologies, Inc. for a large, complex development project. They did an excellent job. The project was done on time and on budget. We continue to work them on new projects.

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Kevin Woodward
ReadyTech Corporation President

For all the time of working with Softarex Technologies, the difference between customer-contractor relations and partnership relations has become clear. That is exactly how this company builds the working process - you both (the company and its client) becomes partners. And it is not only to sign a contract, but it is also about negotiations, discussions, compromises, constant communication and joint decision making. Softarex will deliver its client a turn-key solution that exceeds all the expectations, all on time and within the budget. And after that, they will provide with a superior customer care that will maintain the relationships for years. Noventic provides devices and systems for the consumption-based collection and billing of water and heat and serves customers worldwide. Since 2010, various solutions in preparation of the internet of things (IoT) have been developed. For us, Softarex Technologies, Inc. has developed housing and public utilities solution - the future for energy suppliers. With the new system meter, readouts can be carried out at any time and fulfill upcoming regulations. The supplier can give transparency and thereby obtain trust from tenants and housing industries in the service. The team we’ve worked with earns praise for their timeliness, collaborative approach, and technical expertise. Their transparent clarifications minimize confusion and ensure clean high-quality deliverables.

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Thomas Ahlborn
Head of corporate marketing

We’ve been working with Softarex Technologies, Inc. team for over two years. These guys have brought us from the Stone Age to the Digital Age. Their team has developed the state-of-the-art billing and information management software for SYBE as well as web-based Clinic Management Software for SYBE's clients. Both solutions are at the cutting edge, meeting all the requirements and standards: ANSI 835, 837; Meaningful Use; HIPAA, HL 7 and ODBS compliant; ICD 10 Diagnostics, CPT/HCPCS, NDC numbers; CMS-1500 claims, etc.

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Steven Garrett
President of SYBE Medical Management

What I found extremely interesting in Softarex Technologies, Inc. it is the possibilities to use a wide range of technologies and each time get the same quality and time-requirement! I strongly suggest cooperating with Softarex Technologies!

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Carmine Mattera
IT Director at Artensys S.r.l.

Softarex Technologies, Inc. delivers “what” they promise, “when” they say they are going to complete a job and that is a great thing. Most business people “over promise” to get your money, and then they “under perform”. I appreciate your great work and professionalism. You have earned my trust! Keep doing what you are doing and you will build your business with great success.

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Marc R. Bakerman
President and Founder of The Child I.D. Program, Inc.