Remote conferencing systems

Business need

The times when the blackboard and chalk were enough to conduct a lecture are long gone. The next step was the use of projectors with slides which evolved to multimedia presentations. But this way is not efficient when the lecturer is dealing with informational technologies and work with different computer applications, where the students need to see the presenter’s desktop live.

This again can be handled with simple projections tool, but when it comes to the distant learning students, this solution becomes useless. An ideal way to communicate and improve workflow in such cases is the use of special software, which facilitates the meetings, conferences and training organizations by allowing to share the presenters’ PC desktop between all users.

Solution

    Softarex Technologies developed a tool convenient for both distance and internal learning that allows a presenter to share the content of his desktop to a wide auditorium. The system includes the following user interfaces:

  • Client desktop application for screen sharing;
  • Server desktop application for sharing management;
  • Web application for user and sharing management;
  • Client application that allows to view shared screen by simply opening the link in any browser;

Customer

Under NDA.

Challenge

  • The tool was supposed to allow a lecturer to display the content and all manipulations made on his desktop to their students;
  • The solution had to cover both in-class and distant learning students, therefore it excluded all the options that considered the use of projections;
  • The solution had to withstand the big number of simultaneous users — up to 1000 viewers at a time.

Value Delivered

  • The system implements data transfer through several sockets simultaneously, which significantly increases the speed of the system. In terms of performance, this system is the best in its class and is ahead of such data rates as WebEx, GoToMeeting, and so on.
  • With the system that Softarex Technologies has developed the education process became much easier and more user-friendly;
  • The solution empowered lecturers to present their skills and knowledge to a much wider auditorium and allowed distant learning students to be part of the general education process.

Technologies

Project Results

Thanks to the platform developed by our company, training has become even more accessible, comfortable, and practical. Now any student can see the manipulations done by the lecturer on the desktop disregarding their location: whether that would be classroom or any other place. Since the project has a long history, it has been evolving along with changing technologies and demands. Therefore users can access its functionality in two ways: by using the desktop or web application.

    The client desktop application provides the following features:

  • View presenter’s desktop — once a user gets the sharing link, they can insert it in the app and view the contents of the shared screen.
  • Remote control — depending on the sharing type, a user can not just share the content, but also provide remote control access to their desktop, which dramatically widens a presenter’s abilities.
    The server desktop application is intended for the lecturer and furnished with management functionality such as:

  • Desktop sharing — a user can share their desktop by simply generating the link and providing it to the viewers. Viewers in their turn just need to open the link in the client application or any browser to view the content by means of HTML 5 client.
  • Select sharing mode — when sharing the desktop content, a user can select the preferred mode:
    • Desktop — the whole desktop would be shared to the students;
    • Application — only the area of application would become accessible;
    • Region — a user can select any region on the desktop he wants to share.
  • Pause sharing — a user can simply put a presentation on hold and when using the Application mode, the sharing would stop automatically when a user minimizes or overlaps application. In this case, the user would be alerted to make sure they is aware that the presentation paused.
  • Schedule sharing — a user can set the time frame for their presentation when generating the link, therefore even if the students will have the link, the presentation would become available for them only at a specified time.
  • Sharing management — a desktop application allows to manage the existing sharings, yet with a bit shortened list of available options compared to web application.
  • User management — a lecturer is enabled to view the list of connected viewers and disconnect selected users from the sharing;
    The web application provides a user with the admin functionality:

  • Sharing management — same as in the desktop, a user can create the new sharing, but also they is enabled to manage the existing ones: pause, delete, edit, stop, etc.
  • User management — the application includes basic user and password management functionality.

What our customers say

I’ve bеen working with Softarex for more than six years and three things were the cornerstones of our cooperation: quality, communication, and accessibility. These guys have always clearly understood all the functional specs I needed and gave me the best translation into the tech specs. All the databases were structured into the utmost flexibility – you can leave all the hardcoded stuff to the ancient times. Definitely 5 stars!

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Daan Hommes, MD, PhD
CEO at DEAR Health, Inc.

We hired Softarex Technologies, Inc. for a large, complex development project. They did an excellent job. The project was done on time and on budget. We continue to work them on new projects.

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Kevin Woodward
ReadyTech Corporation President

For all the time of working with Softarex Technologies, the difference between customer-contractor relations and partnership relations has become clear. That is exactly how this company builds the working process - you both (the company and its client) becomes partners. And it is not only to sign a contract, but it is also about negotiations, discussions, compromises, constant communication and joint decision making. Softarex will deliver its client a turn-key solution that exceeds all the expectations, all on time and within the budget. And after that, they will provide with a superior customer care that will maintain the relationships for years. Noventic provides devices and systems for the consumption-based collection and billing of water and heat and serves customers worldwide. Since 2010, various solutions in preparation of the internet of things (IoT) have been developed. For us, Softarex Technologies, Inc. has developed housing and public utilities solution - the future for energy suppliers. With the new system meter, readouts can be carried out at any time and fulfill upcoming regulations. The supplier can give transparency and thereby obtain trust from tenants and housing industries in the service. The team we’ve worked with earns praise for their timeliness, collaborative approach, and technical expertise. Their transparent clarifications minimize confusion and ensure clean high-quality deliverables.

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Thomas Ahlborn
Head of corporate marketing

We’ve been working with Softarex Technologies, Inc. team for over two years. These guys have brought us from the Stone Age to the Digital Age. Their team has developed the state-of-the-art billing and information management software for SYBE as well as web-based Clinic Management Software for SYBE's clients. Both solutions are at the cutting edge, meeting all the requirements and standards: ANSI 835, 837; Meaningful Use; HIPAA, HL 7 and ODBS compliant; ICD 10 Diagnostics, CPT/HCPCS, NDC numbers; CMS-1500 claims, etc.

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Steven Garrett
President of SYBE Medical Management

What I found extremely interesting in Softarex Technologies, Inc. it is the possibilities to use a wide range of technologies and each time get the same quality and time-requirement! I strongly suggest cooperating with Softarex Technologies!

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Carmine Mattera
IT Director at Artensys S.r.l.

Softarex Technologies, Inc. delivers “what” they promise, “when” they say they are going to complete a job and that is a great thing. Most business people “over promise” to get your money, and then they “under perform”. I appreciate your great work and professionalism. You have earned my trust! Keep doing what you are doing and you will build your business with great success.

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Marc R. Bakerman
President and Founder of The Child I.D. Program, Inc.

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