Social App for Connecting Fellow Travelers

Business need

Being on a plane can be a very lonely for travelers – having no control over who they may spend hours sitting next to. This can continue even after a flight is over, with travelers having to kill time in airports during long layovers.
Even though modern airports offer a wide range of entertainment like shops, cafes, art galleries, and more, they do not make socializing easier.


Softarex Technologies, Inc. has developed a mobile platform that can connect people with similar interests while traveling. With this application, travelers can search for the most suitable companion during a flight or while in the airport during a long layover.


There was no solution in the marketplace that not only streamlines tedious airports check-ins, boarding and waiting for flights, but also dramatically improves  the travel experience by enabling travelers to meet new people that share similar interests.  We call it social traveling and this was the genesis for Waito.

Value Delivered

What was achieved:

  • Passengers can now avoid unpleasant ‘seating companions’ since every trip can be accompanied by people with similar interests or at least someone who respects their personal space.
  • Airports can become a much more engaging place and trips can become way more beneficial with the airport chats. Meet for a drink? Share a taxi? Looking for some company to spend an hour or so in a cafe? Every user can propose an activity, add a location pin and get ready to receive dozens of replies. it’s as simple as that.


Project Results

With the help of the application, passengers can now totally change the way they travel using the following functions:

  • Personal profile. Users can create profiles and briefly outline their personal info, interests, business areas, and preferred activities during the trip. There is no worry that someone unwelcome would see sensitive info as access to each profile field can be easily modified.
  • Flights search. Cost and duration tend to be the main factors that influence the user’s choice of flight, also that could be airline and layover hubs. But this app allows users to take another important parameter into account: the passengers. The powerful search engines allow to look through all the existing flights and check who has already joined them.
  • Connections. Once users find an interesting company among registered passengers, they can send a connection request and chat when it is accepted.
  • Blacklist. Of course, there is no guarantee that every passenger would be nice and friendly. People are people and everything might happen, but bullying and harassment are restricted in this app, so each user can block a troll and report abuse.
  • Airport chats. There is a space created for each and every airport, which user joins automatically once they arrive in. Of course, thousands of users in a single chat might cause a flood, so the app has the option to create threads for proposing one of the predefined activities: Restaurant, Beer, Coffee, Share a taxi, and Shuttle. Users can add their current location tag, a comment, and wait for replies. When users leave an airport – they leave its chat and all their threads expire.
  • Flight chats. It is another channel that unites all the passengers who have joined a flight. Met a person on a plane but don’t remember their name? Lost something? Or just curious who else is flying with you? All the answers can be found in this chat. Might sound like there are too many chats, but the flight chats expire in a day after a plane lands, leaving a place for new connections.
  • Trending. Users can mark the purpose of a trip and see where else do people fly with the same intentions. It may help to find another suitable option.

What our customers say

I lead a non-profit community and in response to the global pandemic around COVID-19, we've been developing a portal to help caregivers and others find emergent guidance and information. This portal is a critical gap-filler and crucial need in these trying times. I reached out to Softarex to help this volunteer effort, and in less than a week they had not only committed to helping us but had a fully ready team and were already making a difference. The development team has been a delight to work with, and we are seeing rapid progress as well as the quality of work. I couldn’t have hoped for a better experience.

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Ken Rubin
Executive Director, BPM+ Health
Anicia Gau
Co-Founder of Waitbusters

I’ve bеen working with Softarex for more than six years and three things were the cornerstones of our cooperation: quality, communication, and accessibility. These guys have always clearly understood all the functional specs I needed and gave me the best translation into the tech specs. All the databases were structured into the utmost flexibility – you can leave all the hardcoded stuff to the ancient times. Definitely 5 stars!

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Daan Hommes, MD, PhD
CEO at DEAR Health, Inc.

We hired Softarex Technologies, Inc. for a large, complex development project. They did an excellent job. The project was done on time and on budget. We continue to work them on new projects.

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Kevin Woodward
ReadyTech Corporation President

For all the time of working with Softarex Technologies, the difference between customer-contractor relations and partnership relations has become clear. That is exactly how this company builds the working process - you both (the company and its client) becomes partners. And it is not only to sign a contract, but it is also about negotiations, discussions, compromises, constant communication and joint decision making. Softarex will deliver its client a turn-key solution that exceeds all the expectations, all on time and within the budget. And after that, they will provide with a superior customer care that will maintain the relationships for years. Noventic provides devices and systems for the consumption-based collection and billing of water and heat and serves customers worldwide. Since 2010, various solutions in preparation of the internet of things (IoT) have been developed. For us, Softarex Technologies, Inc. has developed housing and public utilities solution - the future for energy suppliers. With the new system meter, readouts can be carried out at any time and fulfill upcoming regulations. The supplier can give transparency and thereby obtain trust from tenants and housing industries in the service. The team we’ve worked with earns praise for their timeliness, collaborative approach, and technical expertise. Their transparent clarifications minimize confusion and ensure clean high-quality deliverables.

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Thomas Ahlborn
Head of corporate marketing

We’ve been working with Softarex Technologies, Inc. team for over two years. These guys have brought us from the Stone Age to the Digital Age. Their team has developed the state-of-the-art billing and information management software for SYBE as well as web-based Clinic Management Software for SYBE's clients. Both solutions are at the cutting edge, meeting all the requirements and standards: ANSI 835, 837; Meaningful Use; HIPAA, HL 7 and ODBS compliant; ICD 10 Diagnostics, CPT/HCPCS, NDC numbers; CMS-1500 claims, etc.

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Steven Garrett
President of SYBE Medical Management

What I found extremely interesting in Softarex Technologies, Inc. it is the possibilities to use a wide range of technologies and each time get the same quality and time-requirement! I strongly suggest cooperating with Softarex Technologies!

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Carmine Mattera
IT Director at Artensys S.r.l.

Softarex Technologies, Inc. delivers “what” they promise, “when” they say they are going to complete a job and that is a great thing. Most business people “over promise” to get your money, and then they “under perform”. I appreciate your great work and professionalism. You have earned my trust! Keep doing what you are doing and you will build your business with great success.

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Marc R. Bakerman
President and Founder of The Child I.D. Program, Inc.