Care Management Platform

About

Healthcare providers daily struggle with paper-based workflows, extensive administrative workload, and disjointed communication. It results in medical errors, unhappy patients, physician burnout, and considerable costs. This underscores the need for an all-in-one digital solution that would automate all routine processes and free up medical staff so that they can perform their primary task — deliver care to patients.

Challenge

This underscores the need for an all-in-one digital solution that would automate all routine processes and free up medical staff so that they can perform their primary task — deliver care to patients.

Solution

Specifically for our Client, we have developed a unique Care Management Platform that has helped them to improve collaboration within medical teams and deliver patient-centered care. The use of our system has enabled the Client to ensure effective and hassle-free workflow management using the following features:

Home page — a comprehensive dashboard that displays scheduled events, tasks, patient interactions, etc., designed to help medical staff plan their work time wisely and make sure important tasks aren't overlooked;
Task management — allows the user to create tasks, assign them to medical staff, set priorities, write notes, and more;
Patient profile — all patient data in one place: personal and clinical information, care programs, results of medical exams, contacts, documents, etc.;
Electronic signature — allows patients to sign documents such as consent and HIPAA authorization forms online;
Medical appointment scheduling — the user can view and manage all scheduled appointments, create reminders, write notes, and more;
Patient intake — provides a convenient digital format for gathering valuable patient information to make diagnoses and determine care programs;
Omnichannel communication — provides multiple communication channels (email, phone, SMS, live chat, etc.) and displays patients' communication preferences to improve and personalize physician-patient interaction;
Notifications — the user can create notifications not to miss something important: to create a task, to call a patient back, to confirm a visit, etc.;
Patient progress tracking — provides physicians with a full picture of patient progression over time by visualizing the entire patient journey in the form of charts and graphs.

Care Management Platform can be easily customized to the specific needs of a medical practice or organization of any size and type using code-free design capabilities.