Restaurant Management Software

Custom Software for Full Restaurant Management

We develop restaurant software that solves all the problems of managing one — regardless of its size, specialty or location. Your daily operations become faster, smoother and even more high-quality, while your customers’ satisfaction rates — greater than ever before.

 
  • Production and Processes Management Software

    Analyze your demand, optimize menus, manage your inventory, and cut food waste in the efficient way possible.

  • Kitchen Management Software

    Automate and Track every single operation in your restaurant: operating compliance, quality control, food safety issues, and more.

  • Software for employees management

    Manage your staff with utmost productivity: schedule shifts and automate task assignment, covid compliance, and more

  • Sales and Customer care

    Automatic QR coded menus and contactless payment as well as delivery. Custom apps to boost your customers’ loyalty. Payment systems, banks, and delivery services integrations.

Restaurant’s Pain Points

Restaurant Production and Processes Management

Restaurant Kitchen Management

Employees Management

Sales and Customer Care

  • Restaurant Inventory management
  • Menu optimization incorporating cost effective items/ingredients
  • Adaptive dynamic menu based on available ingredients
  • Food waste issues
  • Supply shortages esp. cleaning supplies
  • Sanitizing issues (covid compliance)
  • Tracking operations & procedures
  • Quality Control and food safety issues
  • Automation due to increased labor issues
  • Following governmental regulations
  • Employee productivity/efficiency
  • Shifts and staff management/automated assignments
  • Sanitizing issues (covid compliance) related to employees
  • Implementing QR coded menus and contactless payment/delivery options
  • Security
  • Two way SMS communication with customer
  • Prompt customer issue resolution
  • Integrations of payments systems, banks
  • 3rd Party Delivery integration

Our Software for Restaurant Management Covers

Online services for restaurant customers

Restaurant management

Restaurant area security and control

Customer Management and Loyalty Systems

Marketing

Restaurant

The main purpose of digital solutions developed in this area of the restaurant business is to create channels of direct interaction between the restaurant, guests, and banks. Thanks to these solutions it is possible to provide various additional functions like:

  • Online ordering
  • Online queues and online/SMS booking at restaurants
  • Food order via tablets, smartphones, or Amazon Alexa
  • Video games on the information terminal during the waiting time
  • Smartphone payments, online payments, and payments via the linked cards of regular visitor account without a physical one
  • Push notifications about order readiness
  • Online menus and the possibility to create a custom dish or cocktail
  • Order food delivery
Restaurant

Production processes and employees management in the restaurant kitchen.

  • Usage of Computer Vision and AI opens up a whole new level: controlling the work of kitchen staff, forecasting demand for dishes and on-time preparation, minimizing the number of waste products, etc.
  • Such systems also allow monitoring of how often employees wash their hands, put on a mask, headgear, gloves, compliance with requirements for use of various utensils and tools in the kitchen, compliance with the technological process in cooking, and time spent in the waiting area.
Restaurant

Floor management, combined with computer vision systems opens new ways for controlling and management seats in restaurants with real time seats utilization control.

  • Implementation of computer vision systems in the restaurant increases the safety of visitors and staff, helps to reduce conflict situations, as it is possible to trace negative emotions of visitors in advance and prevent conflict in time.
  • The system can monitor how long guests are waiting for a waiter, the control of forgotten items at the tables and wardrobes, the ability to collect information about restaurant footfall for analysis
Restaurant

Large set of tools and features for customers loyalty growing and customers retention.

  • Today not all restaurants use even the simplest loyalty systems on the basis of customers’ cards, while computer vision systems can automatically recognize guests when they enter a restaurant, inform staff about their arrival, their preferences, number of visits, offer new menu, gifts, and bonuses.
  • An alternative approach to the loyalty systems is RFID cards with a chip that can also help to inform the personnel about the guest’s visit. Such cards can also be linked to the visitor’s preferences, etc.
Restaurant

Large set of tools for enabling complete set of marketing features for restaurants.

  • Run marketing campaigns from the same platform you already use to run your business – via email, SMS and social media
  • Automatically builds email and sms lists through daily guest interaction to include favorite dishes, visit history, spending habits
  • Sends out automated campaigns based on guest history
  • Ability to measure performance in real time
  • Run A/B tests to refine campaigns and send the most effective message.
  • Track reviews and commentary from social media on the restaurant, dishes and staff
  • Marketing promotions based on ordering history, item order history, prior campaigns or events

Smart Technologies for Restaurant Digitalization

Smart Technologies for Restaurant Digitalization

  • Cloud-based solutions
  • Mobile applications
  • Data Science, AI and Computer Vision
  • IoT and low level

Cloud-based solutions

The majority of our restaurant software are Cloud-based which allows you to manage and monitor all operations in restaurants from anywhere with Internet access using laptop, tablet or even phone.

Mobile applications

In the modern world you can rarely find a project without a mobile application. This is the most convenient way for users to interact with the system, as data storage and processing is carried out in the cloud.

Data Science, AI and Computer Vision

With our solutions based on AI and Computer Vision we totaly re-imagine the way your restaurant operates. We can forecast daily demand and manage inventory based on it, wich can cut food waste up to 30% yearly. Not to mention smart analytics, staff management, and more.

IoT and low level

Modern devices, from cars to electricity meters, have the ability to connect to the Internet, transmit data to the network, and can be controlled remotely. Developing software for such devices requires a variety of skill sets, from operating-system-level driver development to highly loaded cloud-based data processing systems.

Softarex Expertise

How we make the impossible possible in the Restaurant business

Discover our extensive expertise and the solutions we create for this industry

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